We manage organisation through rules

Why Helping Employees Grow Can Be Tricky:

When business owners try to help employees become better, it’s a nice thought. But sometimes, it unintentionally makes the company less stable. Today, we’ll see why trying to “develop people” can lead to employees leaving and make the company less steady. We’ll also talk about some solutions.

How People Naturally Get Better:

Imagine working in the beauty industry for 15 years. I learned that people don’t need a lot of help to get better at their jobs—they naturally get better on their own. It happens when they decide it’s time to grow. Before this growth, they often feel like they need to change things about themselves.

Why Helping Too Much Can Cause Problems:

Trying to help people too much at work can actually cause problems. There are two main reasons why people start thinking about leaving their jobs: either they meet someone they admire a lot, or they start having problems with their co-workers. If things get better for them, they might want to leave to do their own thing.

A Better Way to Run a Company:

So, how can a company run well without trying too hard to help people? The answer is to have clear rules for everything, like answering the phone, handling reservations, and guiding customers. When everything is set up this way, the company doesn’t need as many “managers,” and that’s a good thing.

No Need for Too Many Managers:

Some people really want to become managers, and when they get good enough, they might decide to leave and do their own thing. This happens over and over again, and every time there’s a new manager, the company changes a bit. This makes people want to leave more often.

So, by having clear rules and not needing too many managers, a company can run well and have fewer people leaving.

How to Design a Company the Right Way:

To make a company stable and keep people from leaving too much, it’s important to have clear rules instead of trying too hard to help everyone. This is the right way to design a company based on some important ideas.

While some business owners might still want to help people a lot, it’s important to know that this approach might not work well if you want to expand to many locations. To stay consistent, make smart decisions and keep the business small, maybe just one or two locations.

When you think about the future of your business, make sure to design it carefully based on these important ideas.

Yuzuru Ishikawa
Small Business Growth Specialist | Director at Globalcube Limited | CMO for Kesae Total Balance: Beauty Massage Salon | I specialise in helping small local businesses that aspire to expand to a nationwide scale |